TAO – Menu of Services


(Click on a workshop title to learn more)

Organizing 101

Change Process 

Design Thinking


  • Understand the characteristics & behavioral indicators of effective leaders
  • Develop healthy working relationships by roles, communication, conflict& decision processes


Field Theory of Change

  • Basic principles from Kurt Lewin
  • Map out: Driving vs. Restraining Forces (Fields)
  • MAX Driving forces(AHUYS)
  • MIN Restraining forces (AFISI)
  • Integrate into design & planning activities

Divergence Exercises

  • Develop Edward DeBono’s 6 Hats method for Divergent thinking
  • A Small Group principles to emphasize possibilities discussions (Peter Block)

Mapping Targets

  • Power Analysis & Mapping techniques
  • Field research techniques simplified & cheap
  • SWOT analysis & identifying leverage points

Change Equation

  • Basic principles from Richard Beckhard
  • Context Map with AHUYS (Drives)
  • Context map with AFISI (Resistance)

Innovation Engineering

  • Understand the Deming cycle of continuous improvement
  • Build Feedback mechanisms & loops

Motivation 101

  • Understand principles of AHUYS (Anger, Hope, Urgency, Hope, Yes You Can!, Solidarity)
  • Craft powerful messages & integrate activities

Managing Resistance

  • Polarity management techniques
  • Tracking indicators of AFISI (Apathy, Fear, Inertia, Self-Doubt, Isolation)
  • Verbal jujitsu – flipping resistance

Creativity Incubators

  • Conditions for success (Jonah Lehrer)
  • Integration with VKA thinking (Visual, Auditory, Kinesthetic)


  • Understand different paradigms of impact & influence
  • Incorporate French & Raven’s 5 forms of power

Resonating Messages

  • SUCCESS model (Heath bros. sticky messages model)
  • Integration with VISUAL sticky methods
  • CRAP method: Contrast, Method, Alignment, Proximity


  • Learn the IDEO methodology
  • Integration of FORM & FUNCTION
  • Integrate with SUCCESS (sticky messages) model


  • ID elements of campaigns (staff, volunteers, research, budget, message, etc.)
  • Working systematically for coherent campaign design



  • Integration of: Thinking, Feeling, Doing
  • Synthesizing with: Visual, Kinesthetic, Auditory
  • Prose, Poetry, Story, Pacing

Empathy Exercises

  • Understand the needs/wants of the targeted audience
  • Develop Marshall Rosenberg’s NVC (non-violent communication) methods

Relationship Building

  • The Art of Connecting: behaviors, values, identity, purpose
  • Activities that build individual competencies & organizational capacity

Visual Thinking

  • VIVID thinking (Dan Roam)
  • 5 Rules for Visual Analysis (Dan Roam)
  • MindMaps: Basic Ordering Ideas (Tony Buzan)
  • Visual Meetings/Teams (David Sibbett)

Ideation Process

  • Brainstorming techniques: Tom Osborn 12 method
  • Structured spontaneity training: improvisational techniques

Timing & Pacing

  • Conveying True Urgency (John Kotter principles)
  • Develop activities that serve as a feedback system (assessments, benchmarks, milestones)
  • Campaign phases & escalation practices

Systems Thinking

  • Mapping: 1) Individuals, 2) Groups, 3) Organization, 4) Community
  • Barry Oshry: Tops, Mids, Bottoms
  • Alignment & Integration into campaign theme

Convergence Exercises

  • Constructive critical thinking techniques (Plus/Delta method, TRIZ method, etc.)
  • Implement prioritization methods for collective decision-making

Strategy & Tactics

  • Relationship & Distinction between Strategy & Tactics
  • Integration with Systems Thinking & campaign calendars

Motivational Drives

  • Psychology of intrinsic motivational drives
  • Database of: quotes, images, synonyms
  • Integration with: Thinking, Feeling, Acting
  • 5 practices of EmpoweredShift: Anger, Hope, Urgency, Yes You Can!, Solidarity

Emergence Exercises

  • Free & Random association techniques
  • Understand pattern disturbance that lead to “out of box” thinking(Peggy Holman)

Action Planning

  • Utilize effective processes to determine creative & powerful tactics
  • Putting it all in Alignment: roles, responsibility, activity, metrics

Narrative Techniques

  • Chene Swart’s CONSTELLATION method
  • Hero’s Journey: myths & heroic archetypes
  • Integration with Ganz’s public narrative

Intro to Design Thinking

  • Understand the fundamentals & principles of Design Thinking
  • Harness the Architectural principles: Form, Order, Space

Public Narrative

  • Story of Self, Story of Us, Story of Now technique
  • Overlapping with Meta-Narratives (ID’ing profiles of culture, belief, identity)


  • Framing & bridging techniques from Richard Bandler & George Lakoff
  • 11 ethno-cultural-regional nations method: Collin Woodward
  • NeuroLogical levels: environment, behavior, capabilties/skills, beliefs/values, identity, purpose


  • The Art of Harvesting 9Peter Block method, Art of Hosting method, etc.)
  • Deconstructing Arcs & Flows for Deep Debriefs

Rhetorical Techniques

  • Socratic method
  • Questions: prompts, probing, chunking, etc.
  • ID’ing resistance forms

Types & Behavior

  • Meyers-Briggs
  • Use of Self: understanding & leveraging your strengths
  • ID’ing Organizational culture type